The hybrid human-agent workforce with Matan-Paul Shetrit, Director of Product Management at WRITER

Picture this: You're 21 years old, just started your first job at Israel's Ministry of Finance. They sit you down in a corner office. No one else has access. For the next three years, you'll work on restructuring the entire social security system. If word leaks, careers end.

This is Matan-Paul Shetrit. Today, he leads product design at WRITER, building and scaling agent-based AI for enterprise.

In this episode of Humans of AI, Matan-Paul shares why the technology isn't the product — the transformation is. He reveals the surprising truth about which industries are actually leading the AI revolution (hint: it's not Silicon Valley startups), why managing AI agents requires an entirely new skillset, and what happens when a 1,000-person company suddenly becomes an 11,000-employee organization overnight.

You'll discover:

• Why regulated industries like healthcare and financial services are more ready for AI than you think

• The critical difference between observability and supervision in AI systems

• Why we're all about to become managers — whether we've managed before or not

• How AI is teaching us to be critical thinkers and editors, not just writers

• Why businesses run on exceptions, not happy paths

Matan-Paul warns: "If you take everything AI says as gospel, there's a problem. These machines, by definition, make mistakes." The real challenge isn't building agents — it's scaling them responsibly and managing a fleet of humans and machines working together. 

This is a conversation about humility, systems thinking, and understanding that the real bottleneck to AI adoption isn't technology. It's people, processes, and accountability.

🔗 For enterprise leaders: Download The Agentic Compact — A framework for building trust and control in the human-agent enterprise: https://writer.com/blog/agentic-compact/

📖 Read more from Matan-Paul Shetrit:

• The Enterprise as a Living Brain: https://writer.com/engineering/enterprise-as-living-brain/
• Orchestration Graphs: https://writer.com/engineering/orchestration-graph/
• From Employee to Manager in the Age of AI: https://writer.com/engineering/employee-into-manager/
• Supervising the Synthetic Workforce: https://writer.com/engineering/supervising-synthetic-workforce/

Subscribe to Humans of AI for more stories from people navigating the intersection of business and artificial intelligence.

Watch the full video interview on the WRITER YouTube channel for bonus content and deeper insights.

Learn more about WRITER at writer.com.